Writing in Open Access Government, DHC Director, Graham Kendall outlines what has worked in response to Covid, and what needs to change.

He highlights the need to:

• focus on integrating solutions that prioritise the user experience
• support and empower local users to choose solutions that work for them
• spend wisely, and avoid duplicating expenditure
• work to high regulatory standards
• publish utilisation data so that we can make informed decisions about what works

Read the full article on Open Access Government here.